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Security & Responsible Disclosure

How we keep PromptAbide secure, and how to tell us if you find a problem. Good-faith security research is welcome.

Last updated:

1.How we protect the service#

  • All traffic to the website and API is encrypted with HTTPS.
  • Passwords are stored only as salted one-way hashes. We never see or store your Google or GitHub password or access tokens.
  • Sign-in sessions are listed per device in your account, so you can see and revoke them.
  • Access to production systems and providers is limited to the people who need it, with strong authentication.
  • Database backups are encrypted and kept in private storage.
  • We keep security logs for 180 days to investigate problems, and we have an incident response plan with legal reporting deadlines.
  • User content is sanitised before display, and we apply rate limits and security headers.

2.Keeping your account safe#

  • Use a long, unique password, or sign in with Google or GitHub.
  • Sign out devices you no longer use from Settings.
  • Never paste API keys or passwords into a bide. The extension warns you if it spots one, but check yourself.
  • We will never ask for your password by email or message.

3.Report a vulnerability#

If you believe you have found a security vulnerability in PromptAbide, please email hello@promptabide.com. Include:

  • a description of the issue and its impact;
  • the steps to reproduce it, the affected URL or component, and any proof-of-concept; and
  • how you would like to be credited, if at all.

Our machine-readable contact details are in /.well-known/security.txt.

4.Rules for testing#

In scope: www.promptabide.com, our API, and the PromptAbide browser extension.

Please do:

  • test only against your own accounts, or accounts you have permission to use;
  • stop and report as soon as you can show the issue, and access no more data than you need to prove it; and
  • give us reasonable time to fix the issue before sharing it publicly. We suggest 90 days, or sooner once it is fixed.

Please do not:

  • access, change or delete other users’ data, or keep any data you come across;
  • run denial-of-service, load or volume testing, spam, or automated scans that degrade the service;
  • use social engineering, phishing or physical attacks against our team or users; or
  • test our third-party providers (such as Vercel, Render, Neon, Cloudinary, Google or GitHub). Report issues in their services to them.

Usually out of scope: missing best-practice headers without a demonstrated impact, self-XSS, clickjacking on pages with no sensitive actions, rate limits on non-sensitive endpoints, email SPF/DMARC settings, and reports from automated scanners without a working proof.

5.Our promise to researchers#

  • We will acknowledge your report within 3 business days and keep you updated.
  • We will not take legal action against you, or ask others to, for research done in good faith under these rules. If a third party takes action, we will make it clear you acted with our authorisation.
  • With your permission, we will credit you once the issue is fixed.

We do not currently run a paid bug bounty programme.